We Build everything

Help & Support Desk

Application Support

EE supports applications developed in various technologies and architectures (i.e. Desktop, Client-Server, Web, Mobile, etc.) on hardware ranging from PCs to Mainframe systems. We supported applications running on Windows, Unix, Linux, iOS, Android, IBM-OSs, DOS, and OS2.

Our Application Support Services

  • Application resources provisioning & management
  • Installation and configuration services
  • Application monitoring & health check services
  • Bug reporting, verification and bug fixing
  • Application enhancements
  • Change requests managment
  • Release management
  • Database management
  • Resource utilization reporting
  • Backup and restore services
  • 24X7 support
  • ITIL processes adoption
  • Application helpdesk