Application Support
EE supports applications developed in various technologies and architectures (i.e. Desktop, Client-Server, Web, Mobile, etc.) on hardware ranging from PCs to Mainframe systems. We supported applications running on Windows, Unix, Linux, iOS, Android, IBM-OSs, DOS, and OS2.
Our Application Support Services
- Application resources provisioning & management
- Installation and configuration services
- Application monitoring & health check services
- Bug reporting, verification and bug fixing
- Application enhancements
- Change requests managment
- Release management
- Database management
- Resource utilization reporting
- Backup and restore services
- 24X7 support
- ITIL processes adoption
- Application helpdesk
